Feb 17, 2021
The very sad story of a 7 year old’s death during a procedure brings a spotlight on medical emergency training. All team members play a part when it goes south. Teresa walks through a sample scenario so you can apply it to your team. We then talk about health literacy - it’s not just reading level. It’s how your patients understand what the heck you’re telling them. Literacy includes hearing, reading, understanding and questioning your recommendations as well as your financial recommendations. This is a big concept in medical clinics that is bleeding over to ours (which is a good thing!).
Suffonsified is a real word. Commonly used by Kevin’s highbrow grandfather!
Resources from the show:
Also! We wrote an Ebook that is completely free for you. 50+ pages of knowledge, checklists and job descriptions. Enjoy!
Click here for the Prepare Protect Prosper eBook
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